We are a grass roots company, nothing fancy. We custom make each awning to your specifications. Since we do custom make each one it normally takes 5-7 business days to do an order depending on how busy we are. We, however, work with our customers that have a time constraint.

Customer service is the cornerstone of Tough Top Awnings. My cell phone number is on our sales page to answer any questions or concerns you might have. We provide you with installation instructions, provide tracking numbers and delivery dates as soon as we can.

I am a RV technician and have a mobile repair service. I work in Yuma, Arizona in the winter months but have worked at different areas in the summer. Last summer we worked in Buena Vista, Colorado and plan to go back there this summer.

I earned my factory certifications from the Camping World RV Institute in Bowling Green, Kentucky.

Early in my career RV'ers made it clear to me that OEM RV slide out fabric left much to be desired. In time I found the fabric and the man to put it together and we went national. If there is a better fabric around I am still looking for it. Besides, this fabric has stood the test of time. What more could you ask for?

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Ray Oberreuter 480-773-2978
email: ray@toughtopawnings.com